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Message of the Day

The 2018 NACHA Operating Rules are now available. The NACHA Rules provide detailed information on ACH processing and your responsibilities as an ACH Originator. The Bank recommends that you read and familiarize yourself with the NACHA Operating Rules to ensure your compliance and understanding of the Rules.

You may obtain a FREE online copy of the 2018 NACHA Operating Rules by following these step-by-step instructions. Once registered, you may obtain a copy of the Rules annually for your information and reference.

Visit https://www.NACHAOperatingRulesOnline.org

Create a New User Account

Click on Sign Up on the home page. Under Sign Up, enter your email address, create and verify a password, enter your first and last name, then enter the characters under Word Verification. Then click on Sign Up .

You will be re-directed to the home page where you will click on CLAIM SUBSCRIPTION.

Check the Box under Subscription Code for access to the Basic Version.

Complete the fields with an asterisk. Agree to the Terms of Use. Click on Redeem.

Click on return to home page, and sign in again.

Once logged in select “Basic” and you will be redirected to the “2018 Operating Rules: Basic Version.

Our Treasury Services Client Support Representatives are available to assist you

Have a general banking or service question? Email us at tmservices@totalbank.com

For inquiries directly related to your specific account, passwords or transaction activity, please contact us by telephone at (305) 982-3770.

Hours of Operation: Monday – Friday 8:30 AM – 5:00 PM

Security Reminders

TotalBank will never ask you for your password or user ID's.

TotalBank will never forward an e-mail to you with any links requesting that you access any systems or enter any confidential information.

Should you receive any requests via e-mail, social networking site, or other method of communication, in which you are requested to enter your user ID's, password, GO ID Token Serial Number or other personal identifying information, do not provide this information and contact the Bank immediately.

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